Wonderful experience and advice provided by Manny and Dan - would love to recommend Gladfish and continue to deal with them for my future investment needs.
Beyond our expectation
The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.
Really happy with the service.
My intercom was not working and Holly worked tirelessly to get the relevant people/company to get it fixed. There was a very VERY long email trail us being passed from one person to another but eventually, Holly ensured the correct people for the job were finally contacted and set up the appointment immediately. Really really happy with the service.
Purchase process exciting and painless
Gladfish indeed did a great job. It's not my first buy-to-let property when I met them the first time, but I've learned the fundamentals of being a property investor from them. The whole purchase process exciting and painless. The team was very relaxed (which made me relax) but responsive to my questions. Great!
Very helpful and informative team with good communication between customer & consultant.
Prioritises customer satisfaction
Gladfish prides itself as a company that prioritizes customer satisfaction. The team totally embodies this principle. Completely professional in their manner, open to and approachable for discussion and always available should any questions arise. A perfect example of why Gladfish has the great reputation it does.
Sends me updates on a regular basis even if I can't respond
Sharon is super helpful and goes out of her way to make things happen.
An example she has asked one of the Galliard staff to meet me this morning at 9 am on site outside of their normal days allocated to be there. I am always travelling and Sharon sends me updates on a regular basis even if I can't respond. Sharon has also put me in touch with a fab mortgage broker who is taking action. THANKS, SHARON!!
Fantastic experience so far with Ezytrac, we had a few pressing issues that were sorted and coordinated very quickly and efficiently by Robert. His communication was fantastic throughout and we would be happy for him to deal with any property issues going forward. Highly recommended.
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