One of the best service team I have ever come across.
One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with.
Successful in property development
We didn't like the idea of paying large up-front fees, nor of developing a portfolio so quickly, or indeed of paying £2000 for attending seminars on how to build up a successful portfolio. We came across Gladfish on the internet. There was something refreshingly different about Brett's philosophy. Instead of "the big sell", he was interested in developing the investor's knowledge of how to become successful in property development. Gladfish enables clients to develop their portfolio gradually and more importantly "cash flowed" to reduce possible problems at a later stage. Brett and the team have assisted us to develop a £1.4 million portfolio both here and in Spain and have assisted with any snags as they invariably crop up.
Great service, with the Gladfish team going out of their way to answer your questions and guide you through process!
Everything was dealt with utmost efficiency and professionalism.
When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.
During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.
The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.
Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen 🙂
A prompt experience and a delight to work with.
I have been liasing with Holly over a number of flats she manages within our estate, she has been extremely helpful, efficient at resolving issues quickly and arranging access within a matter of minutes to flats I required access to for a leak. A prompt experience and a delight to work with.
Listened and understood our goals
As an overseas investor, despite the distance, I am still looking for that human touch to the transactions. In Neelam and Sharon I got that and more. Neelam listened and understood my goals and helped and continues to help along the journey. I am glad with the Gladfish package, right from the online investor resources to how they interact with me. I am well set for a long-term relationship.
I chose them as my trusted advisors
I've made some investments through Gladfish and I'm truly Glad (pun intended!) that I chose them as my trusted advisors! Both Ritesh and Manny have been extremely efficient, ever available, and no request is ever too much! Over time I've built a personal relationship with Manny and I've no hesitation on relying on his advise and judgement in this industry - always very engaging with honest, timely advice with no BS! 🙂 I'll be counting on Gladfish in the long term...
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