Never had to wait long to have our issues sorted

Sandie is always happy to help you. As soon as you tell her your issues she's straight on the ball we have never had to wait long to have our issues sorted. Thanks, Sandie .

Diligent kept in touch throughout the whole process

Sandie was very responsive from the outset and helpfully suggested ways in which we could perhaps unblock the sink/ pipes ourselves. In the end, this wasn't possible, and so Sandie arranged for a contractor to unblock the pipes and diligently kept in touch throughout the whole process. Sandie was very clear and her tone was professional from the word go. We were very happy with the service.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Quick to answer any queries

Brilliant communication skills, fast-paced environment and quick to answer any queries I may have had. Thank you for your help.

Very professional

I have used Ezytrac for the past 5 years and found everyone to be very professional and informative. Caroline Bevis has always done a fantastic job and I would absolutely recommend Ezytrac and all their staff to anyone!

Smooth process

Thank you Caroline for assisting me to complete my Manchester property smoothly in Aug 2020 with great follow up and follow through to ensure completion on time. Caroline even assisted me despite her holiday. Keep up the great work.

Thank you Philippa for looking after my portfolio during COVID 19. There were so many things that happened and Phillippa handled everything smoothly.

You guys are a great partner in my property investment journey.

Very good help and service

Very good help and service from James.

I chose them as my trusted advisors

I've made some investments through Gladfish and I'm truly Glad (pun intended!) that I chose them as my trusted advisors! Both Ritesh and Manny have been extremely efficient, ever available, and no request is ever too much! Over time I've built a personal relationship with Manny and I've no hesitation on relying on his advise and judgement in this industry - always very engaging with honest, timely advice with no BS! :) I'll be counting on Gladfish in the long term...

Team works at your pace and is not pushy

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

Best service team

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with