Make the correct decision

Very helpful and knowledgeable team, specially Ryan who patiently answered my numerous questions helping me make the correct decision.

Guided me through the whole process

Living in Singapore, I was not close enough to the London property market to understand the market sentiment. The Gladfish team were able to guide me through the whole process. I am now the proud owner of London property and look forward to working with them again on future investments

Well informed people

It has been a pleasure working with such well-informed people as Ryan... his knowledge in the UK property market provides clarity and confidence in knowing where and when to invest and has the patience of a saint in my many many questions! Gladfish are a professional outfit and have helped me start out on my property investment journey with ease and confidence.

Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

Effort beyond their role

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

Educational Experience

It has been an educational experience so far. On the whole, the service has been professional and personalised. I have been very impressed with the staff, pleasant, professional, approachable, and just a pleasure to talk to.

We have since increased this to 3

Though we were initially only looking at a single purchase, we have since increased this to 3, because the team make us feel very confident in what we, and they, are doing. We would recommend them to anyone.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Great interface with developers

As landlords who work abroad, Caroline has been invaluable in keeping up communication with developers on our behalf. Our purchase went smoothly due to her hard work.

Understands the market well

I recommend Gladfish to anyone interested in investing in property. Speak to Ritesh, he really understands the market well and will make the process easy for you! These guys are more focused on helping you hit your investment goals rather than just flogging you a property. 10/10.