Personable yet professional people

It's rare to find personable yet professional people in the industry, however Holly is just that. As a property maintenance and refurbishment company it is important for us to build good relationships with our clients and Holly is always on hand to help us with any issues that crop up and deals with them in a very efficient manner. Super friendly and helpful and we all love working with you Holly!

You feel confident

I discovered Gladfish after watching some of Brett's investment videos on youtube and so far it has been a pleasure to work with Dan and James on getting started building up a portfolio. The service, knowledge and care they provide are second to none and they make you feel confident with all aspects of searching for investment and the purchase. I decided to go for property number two through them almost immediately after the first as it all went so smoothly the first time.

Keep everything simple

Our circumstances were a bit different. I am Australian and Mike is English, our ideal lifestyle is to spend time in both countries. Gladfish helped us to be aware of our needs and mapped out a plan that involved building a portfolio large enough for Mike to leave work. I am happy to say that we have achieved this. The best thing about working with Gladfish is that they keep everything very simple but at the same time does not deviate from the principles. Brett himself supports and educates you through the emotional and financial aspects of portfolio building. Through this certainty, we have been able to secure a portfolio of 9 properties.

Reached 1M pounds mark in my portfolio

Brett's and his team's knowledge of investing in property has been very impressive, as well as eye-opening. They got me into a new way of thinking, I now think differently from what I did last year. My knowledge has vastly grown in working with them. I don't think of Brett as a Property Consultant. I think of him more as a friend who I can trust to look after my interests. As for results well, I've almost reached the million pounds mark in my portfolio, not bad for a couple from Glasgow.

Team at Gladfish always go the extra mile for their clients

The team at Gladfish always go the extra mile for their clients. I had a headache with a third party and Ryan Rahnavard supported me throughout. He did most of the chasing for me. Gladfish is a great company headed up by Brett and I hope to be a client for many years to come! Ryan patiently helped me set up my company so that I can buy property under a company structure. There are always highs and lows when you build a portfolio and I feel completely supported by Ryan and the Gladfish team. Thank you all so much for getting me this far! 10 out of 10!

London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Outstanding Support

Once again, Caroline provided outstanding support during the purchase of a property. She was in frequent contact with the seller, solicitor and myself, ensuring that the purchase was progressing as quickly as possible. She is attentive, patient and conscientious - without doubt, she eased the entire process for me. Worthy of the highest rating.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

I have thoroughly enjoyed the process of starting to build a property portfolio

I’ve thoroughly enjoyed the process of starting to build a property portfolio with Gladfish. James and Ryan have made the process a fun and stress free one and I’m enjoying learning about the industry further as I go. Their advice in other areas, not just ones relative to our investment projects, is very much appreciated and I’m confident in partaking in future projects with them. The email content is very useful and I would highly recommend the company.

Prioritises customer satisfaction

Gladfish prides itself as a company that prioritizes customer satisfaction. The team totally embodies this principle. Completely professional in their manner, open to and approachable for discussion and always available should any questions arise. A perfect example of why Gladfish has the great reputation it does.