Education made available

Thank you for all the education you have made available to me over the past 3 years. Reading your book now makes me appreciate this even more as you have been giving us exactly what you are now providing the public. I've been reading your material on the web, end to end, at least once a month. Reason? Because as I grow in the business, the meanings of what you say in your material changes, they grow, they become more relevant. More importantly, as I practice the principles and follow the rules, I definitely see the benefit.

Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

Always there when needed.

Olivia has been great, and did everything she could to help make things quicker and easier for me, always responded straight away to emails and calls so always there when needed.

Great service

Great service, with the Gladfish team going out of their way to answer your questions and guide you through process!

Service with a Smile.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

Available to advise

I have mainly dealt with Ryan over the past few years and he has been fantastic in helping me build a portfolio. Lovely to have someone so professional and available to advise on these matters, when you are so short on free time.

5 star service

Sharon has been a great person to deal with throughout the purchasing process, and I would thoroughly recommend her and Ezytrac to anyone looking for these types of services. 5 stars, thanks again Sharon!

Great interface with developers

As landlords who work abroad, Caroline has been invaluable in keeping up communication with developers on our behalf. Our purchase went smoothly due to her hard work.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Outstanding Support

Once again, Caroline provided outstanding support during the purchase of a property. She was in frequent contact with the seller, solicitor and myself, ensuring that the purchase was progressing as quickly as possible. She is attentive, patient and conscientious - without doubt, she eased the entire process for me. Worthy of the highest rating.