Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Very satisfied with service

Ritesh and Caroline assisted me on my purchase of an apartment in London. Very personalised service and patient to guide me along as a foreign buyer who's not as familiar with the UK rules. Very prompt response and professional advice. Overall satisfied with the service rendered to purchase this property

Team works at your pace and is not pushy

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Very positive experience

Very good advice and service and my first venture into off plan property has been a very positive experience

You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.

5 star service

Sharon has been a great person to deal with throughout the purchasing process, and I would thoroughly recommend her and Ezytrac to anyone looking for these types of services. 5 stars, thanks again Sharon!

I have thoroughly enjoyed the process of starting to build a property portfolio

I’ve thoroughly enjoyed the process of starting to build a property portfolio with Gladfish. James and Ryan have made the process a fun and stress free one and I’m enjoying learning about the industry further as I go. Their advice in other areas, not just ones relative to our investment projects, is very much appreciated and I’m confident in partaking in future projects with them. The email content is very useful and I would highly recommend the company.

Would recommend to potential investors from all backgrounds

I have been in contact with both James and Ryan, they have provided me with valuable advise on my area of interest and shown continuous support throughout the process. A helpful and resourceful company, would recommend to potential investors from all backgrounds.

Diligent kept in touch throughout the whole process

Sandie was very responsive from the outset and helpfully suggested ways in which we could perhaps unblock the sink/ pipes ourselves. In the end, this wasn't possible, and so Sandie arranged for a contractor to unblock the pipes and diligently kept in touch throughout the whole process. Sandie was very clear and her tone was professional from the word go. We were very happy with the service.