Team works at your pace and is not pushy

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

Has always been quick and responsive

I have worked alongside Helen for almost two years now, she is a delight to work with. Helen has always been quick and responsive when it comes to communication and admin work. Not only does Helen have a welcoming friendly and personality, she works hard to help others. I look forward to continue working alongside Helen, keep it up!

Very grateful for their service

Manny is very helpful, patient and professional. Very grateful for his service.

Advise is given as and when needed

The product and service that are offered are clear. The processes are too slick to believe sometimes. Advice is given as and when needed to ensure you are comfortable with the developments as they happen. My property consultant knew my needs even before I did!

Your success is my success

My property consultant has been very helpful and understanding of the difficult circumstances surrounding my ability to even make time to talk. He has struck a very good balance between assisting without being too intrusive. From what I have witnessed Gladfish deserves its success. Your success is my success!

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Made our retirement a decent one

There is no doubt we have entered into this whole enterprise because of Gladfish. Gladfish is always happy to impart their expertise to help us provide a better future and make our retirement a decent one. A big thank you for the dream of a better future for my family.

Enjoyed the process of starting to build a property portfolio with Gladfish.

I’ve thoroughly enjoyed the process of starting to build a property portfolio with Gladfish. James and Ryan have made the process a fun and stress free one and I’m enjoying learning about the industry further as I go. Their advice in other areas, not just ones relative to our investment projects, is very much appreciated and I’m confident in partaking in future projects with them. The email content is very useful and I would highly recommend the company.

Make the correct decision

Very helpful and knowledgeable team, specially Ryan who patiently answered my numerous questions helping me make the correct decision.

Listened and understood our goals

As an overseas investor, despite the distance, I am still looking for that human touch to the transactions. In Neelam and Sharon I got that and more. Neelam listened and understood my goals and helped and continues to help along the journey. I am glad with the Gladfish package, right from the online investor resources to how they interact with me. I am well set for a long-term relationship.