I can rely on

I have been working with Gladfish for years now, and I have to say, I have never looked back. I would recommend them to anyone, from first-time investors to seasoned investment professionals. I started off as a very nervous first-time buyer back in 2012, and over the last few years, their property consultant has helped me develop my confidence and knowledge in property investment by being a huge support. They are friendly, professional and approachable, but most importantly, passionate about what they do which is what I believe distinguishes Gladfish from other companies. Property Consultants always have time for their clients, on occasions, I have been known to call them up at 10 pm at night with questions about an upcoming property purchase! The whole of the Gladfish team seem client-focused, and they are also extremely well connected. From the day you become a client, all the hassles of property purchasing/investment get taken off your plate (if that’s what you want) and it just makes everything so much less stressful. I’m so glad to know I have a company I can rely on to buy my properties off for life.

Efficient, competent and friendly team

The Gladfish team have got to be the most efficient, competent and friendly team I have ever had the pleasure to do business with. My property consultant phones me on a regular basis to keep me current with any ongoing developments within the property market and any good property deals that maybe of interest. It is a level of service other companies must only dream of being able to deliver to their clients.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Very professional service

Ryan was excellent, extremely helpful from start to finish with friendly and very professional service.

Effort beyond their role

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

Very grateful for their service

Manny is very helpful, patient and professional. Very grateful for his service.

Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Worked with my finances perfectly

Great company with a superb team and customer service! Very good selection of property investment opportunities. I spoke to Ryan, he is efficient, knowledgeable and helped me a lot to invest in property that worked with my finances perfectly, for which I am truly grateful. Would recommend this company to any investor.

I have thoroughly enjoyed the process of starting to build a property portfolio

I’ve thoroughly enjoyed the process of starting to build a property portfolio with Gladfish. James and Ryan have made the process a fun and stress free one and I’m enjoying learning about the industry further as I go. Their advice in other areas, not just ones relative to our investment projects, is very much appreciated and I’m confident in partaking in future projects with them. The email content is very useful and I would highly recommend the company.

Prioritises customer satisfaction

Gladfish prides itself as a company that prioritizes customer satisfaction. The team totally embodies this principle. Completely professional in their manner, open to and approachable for discussion and always available should any questions arise. A perfect example of why Gladfish has the great reputation it does.