Great service

Great service, with the Gladfish team going out of their way to answer your questions and guide you through process!

Helpful good service

I would like to say Sarah has been very helpful in helping me to get my deposit back from the landlord. She has been good at replying to emails.

professional and efficient

I have now dealt with Gladfish on 2 occasions, and both times they were extremely professional and efficient. Highly recommend.

You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.

Very positive experience

Very good advice and service and my first venture into off plan property has been a very positive experience

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Great service!

I have had a great experience with Ezytac. Everything was done promptly and professionally. I have been dealt with by Sophie who has been so helpful and friendly throughout and cannot do enough to help me, she even arranged for my flat to be cleaned as a gesture for a lack of communication on someone else's behalf! Great service!

Very good help and service

Very good help and service from James.

Scepticism gave way to complete satisfaction

Initial scepticism gave way to complete satisfaction. No hype, no pressure - just informed facts - presented clearly. Very professional company.

Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)