Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Would recommend to potential investors from all backgrounds

I have been in contact with both James and Ryan, they have provided me with valuable advise on my area of interest and shown continuous support throughout the process. A helpful and resourceful company, would recommend to potential investors from all backgrounds.

Outstanding Support

Once again, Caroline provided outstanding support during the purchase of a property. She was in frequent contact with the seller, solicitor and myself, ensuring that the purchase was progressing as quickly as possible. She is attentive, patient and conscientious - without doubt, she eased the entire process for me. Worthy of the highest rating.

Excellent at finding good solutions to changing circumstances

Caroline has been excellent at finding good solutions to changing circumstances. Keeps track of things so I don't have to. Systematic and timely in all affairs.

Helped through some hiccups

The team are extremely professional and gave us sound advice on the property investments we have purchased. They've been very patient with our numerous questions concerning the purchase and have helped enormously through some hiccups.

Scepticism gave way to complete satisfaction

Initial scepticism gave way to complete satisfaction. No hype, no pressure - just informed facts - presented clearly. Very professional company.

Purchase process exciting and painless

Gladfish indeed did a great job. It's not my first buy-to-let property when I met them the first time, but I've learned the fundamentals of being a property investor from them. The whole purchase process exciting and painless. The team was very relaxed (which made me relax) but responsive to my questions. Great!

Helpful good service

I would like to say Sarah has been very helpful in helping me to get my deposit back from the landlord. She has been good at replying to emails.

Well informed people

It has been a pleasure working with such well-informed people as Ryan... his knowledge in the UK property market provides clarity and confidence in knowing where and when to invest and has the patience of a saint in my many many questions! Gladfish are a professional outfit and have helped me start out on my property investment journey with ease and confidence.

Wish I kick started working with them earlier

I started working with Gladfish in April-2016. I was allocated Ryan as the account manager. He is absolutely brilliant. I was looking for someone that I could trust to give me the correct advise and help me fast track into property investment. Ryan excelled at this. He was also very accommodating of my working hours, and we've had several calls after 8 pm. I have no regrets working with Gladfish. I only wish I kick-started working with them earlier.