Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

You feel confident

I discovered Gladfish after watching some of Brett's investment videos on youtube and so far it has been a pleasure to work with Dan and James on getting started building up a portfolio. The service, knowledge and care they provide are second to none and they make you feel confident with all aspects of searching for investment and the purchase. I decided to go for property number two through them almost immediately after the first as it all went so smoothly the first time.

Guided me through the whole process

Living in Singapore, I was not close enough to the London property market to understand the market sentiment. The Gladfish team were able to guide me through the whole process. I am now the proud owner of London property and look forward to working with them again on future investments

Wish I kick started working with them earlier

I started working with Gladfish in April-2016. I was allocated Ryan as the account manager. He is absolutely brilliant. I was looking for someone that I could trust to give me the correct advise and help me fast track into property investment. Ryan excelled at this. He was also very accommodating of my working hours, and we've had several calls after 8 pm. I have no regrets working with Gladfish. I only wish I kick-started working with them earlier.

Team at Gladfish always go the extra mile for their clients

The team at Gladfish always go the extra mile for their clients. I had a headache with a third party and Ryan Rahnavard supported me throughout. He did most of the chasing for me. Gladfish is a great company headed up by Brett and I hope to be a client for many years to come! Ryan patiently helped me set up my company so that I can buy property under a company structure. There are always highs and lows when you build a portfolio and I feel completely supported by Ryan and the Gladfish team. Thank you all so much for getting me this far! 10 out of 10!

Purchase process exciting and painless

Gladfish indeed did a great job. It's not my first buy-to-let property when I met them the first time, but I've learned the fundamentals of being a property investor from them. The whole purchase process exciting and painless. The team was very relaxed (which made me relax) but responsive to my questions. Great!

You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.

Service with a Smile.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Advise is given as and when needed

The product and service that are offered are clear. The processes are too slick to believe sometimes. Advice is given as and when needed to ensure you are comfortable with the developments as they happen. My property consultant knew my needs even before I did!