When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

They helped us to make good investments in the UK.

Got in touch with Gladfish Property just by chance, while i was considering investing in the UK as a non resident,. i was throughly impressed by their team in our initial meeting and decided to invest in two off plan properties which are now nearing completion nearly two years later. Excellent experience with them so far, as not only do they pre-empt all the needs of their clients but also offer a range services post purchase of properties.

We have been working with Gladfish since 2009, we are very happy with their end to end services provided, from sourcing to property management. Hassle free. We met with the team before we made our first investment, they are very professional.

I would like to say Sarah has been very helpful in helping me to get my deposit back from the landlord. She has been good at replying to emails.

Sharon is a great person to work with. She communicates regularly and has kept me informed of the progress of my property exchange/completion. Ezytrac is good at this and also at providing regular monthly statements, invoicing, and reporting for billing purposes. Makes my job easier as a landlord.

Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

Living in Singapore, I was not close enough to the London property market to understand the market sentiment. The Gladfish team were able to guide me through the whole process. I am now the proud owner of London property and look forward to working with them again on future investments

Wonderful experience and advice provided by Manny and Dan - would love to recommend Gladfish and continue to deal with them for my future investment needs.

Many thanks to Caroline Bevis of Ezytrac who coordinated the progression of my 3rd buy to let property from my payment of the initial deposit through to completion. Caroline kept me up to date with regular progress reports, requested info from me when required, and responded in a timely professional manner to any requests initiated by me. A well earned 5 stars from me to you Caroline.