Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

Manny is very helpful, patient and professional. Very grateful for his service.

Thank you for all the education you have made available to me over the past 3 years. Reading your book now makes me appreciate this even more as you have been giving us exactly what you are now providing the public. I've been reading your material on the web, end to end, at least once a month. Reason? Because as I grow in the business, the meanings of what you say in your material changes, they grow, they become more relevant. More importantly, as I practice the principles and follow the rules, I definitely see the benefit.

As an overseas investor, despite the distance, I am still looking for that human touch to the transactions. In Neelam and Sharon I got that and more. Neelam listened and understood my goals and helped and continues to help along the journey. I am glad with the Gladfish package, right from the online investor resources to how they interact with me. I am well set for a long-term relationship.

Thank you Caroline for assisting me to complete my Manchester property smoothly in Aug 2020 with great follow up and follow through to ensure completion on time. Caroline even assisted me despite her holiday. Keep up the great work.

Thank you Philippa for looking after my portfolio during COVID 19. There were so many things that happened and Phillippa handled everything smoothly.

You guys are a great partner in my property investment journey.

Very helpful and knowledgeable team, specially Ryan who patiently answered my numerous questions helping me make the correct decision.

Caroline has, as always, worked tirelessly to ensure that a recent property sale went through. She consistently nudges both parties, to make sure progress is being made and always brings a positive attitude. Im very grateful to you Caroline for working hard on my behalf to conclude this sale - thank you!

Sandie is always happy to help you. As soon as you tell her your issues she's straight on the ball we have never had to wait long to have our issues sorted. Thanks, Sandie .

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Many thanks to Caroline Bevis of Ezytrac who coordinated the progression of my 3rd buy to let property from my payment of the initial deposit through to completion. Caroline kept me up to date with regular progress reports, requested info from me when required, and responded in a timely professional manner to any requests initiated by me. A well earned 5 stars from me to you Caroline.