When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

My intercom was not working and Holly worked tirelessly to get the relevant people/company to get it fixed. There was a very VERY long email trail us being passed from one person to another but eventually, Holly ensured the correct people for the job were finally contacted and set up the appointment immediately. Really really happy with the service.

My property consultant has been very helpful and understanding of the difficult circumstances surrounding my ability to even make time to talk. He has struck a very good balance between assisting without being too intrusive. From what I have witnessed Gladfish deserves its success. Your success is my success!

Buying property remotely can be with a huge risk, this you need people you can rely on and trust. Gladfish have been a one-stop shop for me. I have found them reliable, friendly and deliver what they say. Thank you for making this process so simple!

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

You will be a star or an experienced property investor to have a straight run with the myriad of documents you have to go through and sign in respect of a typical transaction. However, you can always count on the ready assistance of the Team to guide you through the journey. Diligent, efficient, dogged and resilient. They are a wonderful bunch.

The product and service that are offered are clear. The processes are too slick to believe sometimes. Advice is given as and when needed to ensure you are comfortable with the developments as they happen. My property consultant knew my needs even before I did!

Gladfish offer well researched, attractive property investment opportunities across the UK, finding great yielding investment property with strong capital growth. The team were knowledgeable, thoughtful whilst guiding me through the whole purchase process. Their investment blog is a great help and their expertise evident as they offer a lot of property investment education for free.

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

I have used Gladfish for over 3 years and bought 2 properties with them. They are always supportive particularly Manny and Ritesh from start to finish -e.g. cash flow analysis, property selections, purchasing, progression, financing, completion and then property management with Ezytrac. They are always helpful offering best advice possible in all aspects of property management and replying to my enquiries promptly. Gladfish is an efficient, responsive and responsible company and l would strongly recommend using their services including Ezytrac!