When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

A great company to use to take all the hassle out of property investing. All the staff are very friendly, helpful and most importantly well educated within all types of property investing. My personal experience with Ryan who is extremely knowledgeable, approachable and take all the pressure out of what can be a potentially stressful process, even when that process may fall within their own holiday!

Great service, with the Gladfish team going out of their way to answer your questions and guide you through process!

This was my first experience buying an off-plan property and that too as an ex-pat. The whole process seemed very daunting and confusing however I must acknowledge that the Ezytrac team and in particular Caroline Bevis made it as simple as possible. Caroline was absolutely professional in the way she handled the whole process from initial deposit through to completion. She kept me fully updated and remained very responsive to each and every query that I had. I have no hesitation in recommending Caroline and the Ezytrac team to anyone looking to purchase a property in the UK and will surely be using them for my future purchases.

Great experience all around with the team at Gladfish, in particular, Dan Varnaseri and James Cox. Patient and Professional despite my own ever-changing circumstances. I wouldn't hesitate in recommending.

Manny is very helpful, patient and professional. Very grateful for his service.

Very good help and service from James.

Sandie was very responsive from the outset and helpfully suggested ways in which we could perhaps unblock the sink/ pipes ourselves. In the end, this wasn't possible, and so Sandie arranged for a contractor to unblock the pipes and diligently kept in touch throughout the whole process. Sandie was very clear and her tone was professional from the word go. We were very happy with the service.

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with

I discovered Gladfish after watching some of Brett's investment videos on youtube and so far it has been a pleasure to work with Dan and James on getting started building up a portfolio. The service, knowledge and care they provide are second to none and they make you feel confident with all aspects of searching for investment and the purchase. I decided to go for property number two through them almost immediately after the first as it all went so smoothly the first time.