Good communication

Very helpful and informative team with good communication between customer & consultant.

Very polite and helpful and easy to communicate with.

We have received a great service , and updates when promised....excellent thanks.
Very polite and helpful and easy to communicate with.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Education made available

Thank you for all the education you have made available to me over the past 3 years. Reading your book now makes me appreciate this even more as you have been giving us exactly what you are now providing the public. I've been reading your material on the web, end to end, at least once a month. Reason? Because as I grow in the business, the meanings of what you say in your material changes, they grow, they become more relevant. More importantly, as I practice the principles and follow the rules, I definitely see the benefit.

Very professional

I have used Ezytrac for the past 5 years and found everyone to be very professional and informative. Caroline Bevis has always done a fantastic job and I would absolutely recommend Ezytrac and all their staff to anyone!

Very good help and service

Very good help and service from James.

Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

Smooth process

Thank you Caroline for assisting me to complete my Manchester property smoothly in Aug 2020 with great follow up and follow through to ensure completion on time. Caroline even assisted me despite her holiday. Keep up the great work.

Thank you Philippa for looking after my portfolio during COVID 19. There were so many things that happened and Phillippa handled everything smoothly.

You guys are a great partner in my property investment journey.

Very satisfied with service

Ritesh and Caroline assisted me on my purchase of an apartment in London. Very personalised service and patient to guide me along as a foreign buyer who's not as familiar with the UK rules. Very prompt response and professional advice. Overall satisfied with the service rendered to purchase this property

One of the best service team I have ever come across.

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with.