Team works at your pace and is not pushy

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Keep everything simple

Our circumstances were a bit different. I am Australian and Mike is English, our ideal lifestyle is to spend time in both countries. Gladfish helped us to be aware of our needs and mapped out a plan that involved building a portfolio large enough for Mike to leave work. I am happy to say that we have achieved this. The best thing about working with Gladfish is that they keep everything very simple but at the same time does not deviate from the principles. Brett himself supports and educates you through the emotional and financial aspects of portfolio building. Through this certainty, we have been able to secure a portfolio of 9 properties.

All doubts about the sanity of investing in property went away.

Gladfish has delivered everything they said they would, both painlessly and at predicted costs. I found myself getting extremely excited at the prospect of investing in property, especially because we have this idea for years but never quite dared to take the plunge. All doubts about the sanity of investing in property went away.

They are amazing and knowledgeable

Truly inspirational. The team is available for chat and suggestions. The academy online is the place to go to have impartial news on property. They’ve also had a good deal all over the country to suit every specific circumstance. What I like the most of Gladfish strategy is the “set and forget” at the conditions it gets set right from the beginning. I would like to recommend Ryan as he is my main point of contact. They are amazing and knowledgeable.

Scepticism gave way to complete satisfaction

Initial scepticism gave way to complete satisfaction. No hype, no pressure - just informed facts - presented clearly. Very professional company.

Service with a Smile.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

I was throughly impressed by their team

Got in touch with Gladfish Property just by chance, while i was considering investing in the UK as a non resident,. i was throughly impressed by their team in our initial meeting and decided to invest in two off plan properties which are now nearing completion nearly two years later. Excellent experience with them so far, as not only do they pre-empt all the needs of their clients but also offer a range services post purchase of properties.

Sends me updates on a regular basis even if I can't respond

Sharon is super helpful and goes out of her way to make things happen.
An example she has asked one of the Galliard staff to meet me this morning at 9 am on site outside of their normal days allocated to be there. I am always travelling and Sharon sends me updates on a regular basis even if I can't respond. Sharon has also put me in touch with a fab mortgage broker who is taking action. THANKS, SHARON!!

Really happy with the service.

My intercom was not working and Holly worked tirelessly to get the relevant people/company to get it fixed. There was a very VERY long email trail us being passed from one person to another but eventually, Holly ensured the correct people for the job were finally contacted and set up the appointment immediately. Really really happy with the service.