Never had to wait long to have our issues sorted

Sandie is always happy to help you. As soon as you tell her your issues she's straight on the ball we have never had to wait long to have our issues sorted. Thanks, Sandie .

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Has always been quick and responsive

I have worked alongside Helen for almost two years now, she is a delight to work with. Helen has always been quick and responsive when it comes to communication and admin work. Not only does Helen have a welcoming friendly and personality, she works hard to help others. I look forward to continue working alongside Helen, keep it up!

Invest without any stress

I am constantly busy with far too many priorities fighting for my attention. I came across Gladfish Property Investment by accident and its been a really good experience to date. Ryan has provided helpful professional advise that has opened the door for me to invest without any stress. Answering questions patiently and providing a service way beyond my expectations, truly delighted by the amount of handholding I have had to date. Cannot recommend them enough, the company overall for their flexibility and going the extra mile! A real surprise

Very good help and service

Very good help and service from James.

Excellent service

Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

Great service

Great service, with the Gladfish team going out of their way to answer your questions and guide you through process!

Very polite and helpful and easy to communicate with.

We have received a great service , and updates when promised....excellent thanks.
Very polite and helpful and easy to communicate with.

Guided me through the whole process

Living in Singapore, I was not close enough to the London property market to understand the market sentiment. The Gladfish team were able to guide me through the whole process. I am now the proud owner of London property and look forward to working with them again on future investments

5 star service

Sharon has been a great person to deal with throughout the purchasing process, and I would thoroughly recommend her and Ezytrac to anyone looking for these types of services. 5 stars, thanks again Sharon!