When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

It has been an educational experience so far. On the whole, the service has been professional and personalised. I have been very impressed with the staff, pleasant, professional, approachable, and just a pleasure to talk to.

They helped us to make good investments in the UK.

Very helpful and informative team with good communication between customer & consultant.

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

Gladfish team explained the best options for me to invest in property, helped me to set up my property investment strategy plan. They do everything for me and I don't need to give up my full-time job. With Gladfish, my properties are now generating very healthy rent income. The capital gain on two of my properties is more than 20%. I am very glad that I have chosen Gladfish as my property investment agent.

Very good help and service from James.

I have used Gladfish for over 3 years and bought 2 properties with them. They are always supportive particularly Manny and Ritesh from start to finish -e.g. cash flow analysis, property selections, purchasing, progression, financing, completion and then property management with Ezytrac. They are always helpful offering best advice possible in all aspects of property management and replying to my enquiries promptly. Gladfish is an efficient, responsive and responsible company and l would strongly recommend using their services including Ezytrac!

Gladfish have been responsible for successfully building my increasing property portfolio, without whom it would have been decidedly more challenging, stressful and I suspect significantly less profitable! Dedicated support and strategic advice from Ryan and his wider managed team have guided me through my entire journey from a baseline knowledge of property investment to being able to make informed long-term strategic decisions and restructuring to both protect and develop my investments. Whenever a conversation crops up about property investment I always recommend that the starting place should be a conversation with Ryan and Gladfish.