Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

Brett's and his team's knowledge of investing in property has been very impressive, as well as eye-opening. They got me into a new way of thinking, I now think differently from what I did last year. My knowledge has vastly grown in working with them. I don't think of Brett as a Property Consultant. I think of him more as a friend who I can trust to look after my interests. As for results well, I've almost reached the million pounds mark in my portfolio, not bad for a couple from Glasgow.

My intercom was not working and Holly worked tirelessly to get the relevant people/company to get it fixed. There was a very VERY long email trail us being passed from one person to another but eventually, Holly ensured the correct people for the job were finally contacted and set up the appointment immediately. Really really happy with the service.

It has been an educational experience so far. On the whole, the service has been professional and personalised. I have been very impressed with the staff, pleasant, professional, approachable, and just a pleasure to talk to.

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Buying property remotely can be with a huge risk, this you need people you can rely on and trust. Gladfish have been a one-stop shop for me. I have found them reliable, friendly and deliver what they say. Thank you for making this process so simple!

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

Gladfish prides itself as a company that prioritizes customer satisfaction. The team totally embodies this principle. Completely professional in their manner, open to and approachable for discussion and always available should any questions arise. A perfect example of why Gladfish has the great reputation it does.

I have had a great experience with Ezytac. Everything was done promptly and professionally. I have been dealt with by Sophie who has been so helpful and friendly throughout and cannot do enough to help me, she even arranged for my flat to be cleaned as a gesture for a lack of communication on someone else's behalf! Great service!