The team clearly enjoy helping others

Gladfish have been very pleasant and professional throughout. I would never have taken the plunge if I had not met Ryan. He set my nerves at ease and showed me the ropes. The team clearly enjoy helping others. Thanks so much

Really happy with the service.

My intercom was not working and Holly worked tirelessly to get the relevant people/company to get it fixed. There was a very VERY long email trail us being passed from one person to another but eventually, Holly ensured the correct people for the job were finally contacted and set up the appointment immediately. Really really happy with the service.

They are amazing and knowledgeable

Truly inspirational. The team is available for chat and suggestions. The academy online is the place to go to have impartial news on property. They’ve also had a good deal all over the country to suit every specific circumstance. What I like the most of Gladfish strategy is the “set and forget” at the conditions it gets set right from the beginning. I would like to recommend Ryan as he is my main point of contact. They are amazing and knowledgeable.

Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Helpful good service

I would like to say Sarah has been very helpful in helping me to get my deposit back from the landlord. She has been good at replying to emails.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Useful research resouce

Gladfish offer researched, property investment opportunities across the UK. The team are knowledgeable and thoughtful whilst guiding buyers through the whole purchase process. Their Top 100 investment blog is a useful research resource where they offer property investment education articles and videos free.

Excellent service

Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

You can always count on

You will be a star or an experienced property investor to have a straight run with the myriad of documents you have to go through and sign in respect of a typical transaction. However, you can always count on the ready assistance of the Team to guide you through the journey. Diligent, efficient, dogged and resilient. They are a wonderful bunch.