Has always been quick and responsive

I have worked alongside Helen for almost two years now, she is a delight to work with. Helen has always been quick and responsive when it comes to communication and admin work. Not only does Helen have a welcoming friendly and personality, she works hard to help others. I look forward to continue working alongside Helen, keep it up!

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Trustable

Buying property remotely can be with a huge risk, this you need people you can rely on and trust. Gladfish have been a one-stop shop for me. I have found them reliable, friendly and deliver what they say. Thank you for making this process so simple!

professional and efficient

I have now dealt with Gladfish on 2 occasions, and both times they were extremely professional and efficient. Highly recommend.

Approachable, helpful and knowledgeable

I've worked with Ryan from Gladfish for a few years and he is very approachable, helpful and knowledgeable! I would definitely recommend Gladfish and Ryan to future property investors.

Really helped us

Gladfish has really helped us in establishing our foundation in the property market. The people we have been in contact with have been very understanding and professional. What we love about the team is that they really work from their hearts.

Reached 1M pounds mark in my portfolio

Brett's and his team's knowledge of investing in property has been very impressive, as well as eye-opening. They got me into a new way of thinking, I now think differently from what I did last year. My knowledge has vastly grown in working with them. I don't think of Brett as a Property Consultant. I think of him more as a friend who I can trust to look after my interests. As for results well, I've almost reached the million pounds mark in my portfolio, not bad for a couple from Glasgow.

make good investments in the UK

They helped us to make good investments in the UK.

Property Management

We have been working with Ezytrac for several years, the property management team is efficient and quick to authorise works on behalf of landlords and tenants.