Make it all possible and effortless

I have been extremely impressed with Gladfish. My situation as a first time overseas investor (from South Africa) had its challenges and frustrations. It simply would not have been possible without Gladfish! Everyone I dealt with went the extra mile to make it all possible and effortless.

Best options to invest in property

Gladfish team explained the best options for me to invest in property, helped me to set up my property investment strategy plan. They do everything for me and I don't need to give up my full-time job. With Gladfish, my properties are now generating very healthy rent income. The capital gain on two of my properties is more than 20%. I am very glad that I have chosen Gladfish as my property investment agent.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Very responsive and helpful at all times

It has been a pleasure liaising with Holly in relation to a HIU issue affecting a property at Aberfeldy Village E14.

Holly was very responsive and helpful at all times throughout the process for both ourselves as Estate Management and, also with the tenant involved.

Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

One of the best service team I have ever come across.

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with.

Invest without any stress

I am constantly busy with far too many priorities fighting for my attention. I came across Gladfish Property Investment by accident and its been a really good experience to date. Ryan has provided helpful professional advise that has opened the door for me to invest without any stress. Answering questions patiently and providing a service way beyond my expectations, truly delighted by the amount of handholding I have had to date. Cannot recommend them enough, the company overall for their flexibility and going the extra mile! A real surprise

You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.

Very grateful for their service

Manny is very helpful, patient and professional. Very grateful for his service.

Always there when needed.

Olivia has been great, and did everything she could to help make things quicker and easier for me, always responded straight away to emails and calls so always there when needed.