Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Far less stressful to be guided

Before we came into contact with Gladfish we already owned three properties in addition to our own home. We have learned that we were not working to any sort of plan but were hoping for the best and working through problems as they arose. Since working with Gladfish, we have now bought two buy-to-let properties with them. Importantly, we know where the money is coming from and where it is going to in advance. We find it far less stressful to be guided by the team that Brett has. My wife Fiona often remarks "if only we had found Gladfish sooner."

Helped through some hiccups

The team are extremely professional and gave us sound advice on the property investments we have purchased. They've been very patient with our numerous questions concerning the purchase and have helped enormously through some hiccups.

Service with a Smile.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Make the correct decision

Very helpful and knowledgeable team, specially Ryan who patiently answered my numerous questions helping me make the correct decision.

Team at Gladfish always go the extra mile for their clients

The team at Gladfish always go the extra mile for their clients. I had a headache with a third party and Ryan Rahnavard supported me throughout. He did most of the chasing for me. Gladfish is a great company headed up by Brett and I hope to be a client for many years to come! Ryan patiently helped me set up my company so that I can buy property under a company structure. There are always highs and lows when you build a portfolio and I feel completely supported by Ryan and the Gladfish team. Thank you all so much for getting me this far! 10 out of 10!

Very professional service

Ryan was excellent, extremely helpful from start to finish with friendly and very professional service.

Best service team

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with

A prompt experience and a delight to work with.

I have been liasing with Holly over a number of flats she manages within our estate, she has been extremely helpful, efficient at resolving issues quickly and arranging access within a matter of minutes to flats I required access to for a leak. A prompt experience and a delight to work with.