Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

One of the best service team I have ever come across.

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with.

Take all the hassle out of property investing

A great company to use to take all the hassle out of property investing. All the staff are very friendly, helpful and most importantly well educated within all types of property investing. My personal experience with Ryan who is extremely knowledgeable, approachable and take all the pressure out of what can be a potentially stressful process, even when that process may fall within their own holiday!

Wonderful support and service

Great team and special thanks to Caroline! Communication and support was seamless throughout process. Credit to the Ezytrac team. Thank you!

Worked with my finances perfectly

Great company with a superb team and customer service! Very good selection of property investment opportunities. I spoke to Ryan, he is efficient, knowledgeable and helped me a lot to invest in property that worked with my finances perfectly, for which I am truly grateful. Would recommend this company to any investor.

Keep everything simple

Our circumstances were a bit different. I am Australian and Mike is English, our ideal lifestyle is to spend time in both countries. Gladfish helped us to be aware of our needs and mapped out a plan that involved building a portfolio large enough for Mike to leave work. I am happy to say that we have achieved this. The best thing about working with Gladfish is that they keep everything very simple but at the same time does not deviate from the principles. Brett himself supports and educates you through the emotional and financial aspects of portfolio building. Through this certainty, we have been able to secure a portfolio of 9 properties.

Successful in property development

We didn't like the idea of paying large up-front fees, nor of developing a portfolio so quickly, or indeed of paying £2000 for attending seminars on how to build up a successful portfolio. We came across Gladfish on the internet. There was something refreshingly different about Brett's philosophy. Instead of "the big sell", he was interested in developing the investor's knowledge of how to become successful in property development. Gladfish enables clients to develop their portfolio gradually and more importantly "cash flowed" to reduce possible problems at a later stage. Brett and the team have assisted us to develop a £1.4 million portfolio both here and in Spain and have assisted with any snags as they invariably crop up.

Sends me updates on a regular basis even if I can't respond

Sharon is super helpful and goes out of her way to make things happen.
An example she has asked one of the Galliard staff to meet me this morning at 9 am on site outside of their normal days allocated to be there. I am always travelling and Sharon sends me updates on a regular basis even if I can't respond. Sharon has also put me in touch with a fab mortgage broker who is taking action. THANKS, SHARON!!

London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.