Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

Service with a Smile.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Helpful good service

I would like to say Sarah has been very helpful in helping me to get my deposit back from the landlord. She has been good at replying to emails.

London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Really helped us

Gladfish has really helped us in establishing our foundation in the property market. The people we have been in contact with have been very understanding and professional. What we love about the team is that they really work from their hearts.

make good investments in the UK

They helped us to make good investments in the UK.

Excellent service

Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

Wish I kick started working with them earlier

I started working with Gladfish in April-2016. I was allocated Ryan as the account manager. He is absolutely brilliant. I was looking for someone that I could trust to give me the correct advise and help me fast track into property investment. Ryan excelled at this. He was also very accommodating of my working hours, and we've had several calls after 8 pm. I have no regrets working with Gladfish. I only wish I kick-started working with them earlier.

I chose them as my trusted advisors

I've made some investments through Gladfish and I'm truly Glad (pun intended!) that I chose them as my trusted advisors! Both Ritesh and Manny have been extremely efficient, ever available, and no request is ever too much! Over time I've built a personal relationship with Manny and I've no hesitation on relying on his advise and judgement in this industry - always very engaging with honest, timely advice with no BS! :) I'll be counting on Gladfish in the long term...