Excellent customer service, professional advise, customer, follow up and post transaction monitoring by Manny

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

James at Gladfish was really supportive. He took an interest and really listened to our needs. He had a really good knowledge of how things worked and put our mind at rest by answering all of our questions. The team works at your pace is not pushy and seek to provide you with all the information you need to make a balanced decision. It was a great experience working with James and the team and we would definitely recommend them if you want a well thought out strategy that works.

Gladfish has really helped us in establishing our foundation in the property market. The people we have been in contact with have been very understanding and professional. What we love about the team is that they really work from their hearts.

Very good advice and service and my first venture into off plan property has been a very positive experience

Caroline has been excellent at finding good solutions to changing circumstances. Keeps track of things so I don't have to. Systematic and timely in all affairs.

Gladfish are an absolute pleasure to work with on all fronts. Professional and rapid with their approach. I highly recommend them!

Got in touch with Gladfish Property just by chance, while i was considering investing in the UK as a non resident,. i was throughly impressed by their team in our initial meeting and decided to invest in two off plan properties which are now nearing completion nearly two years later. Excellent experience with them so far, as not only do they pre-empt all the needs of their clients but also offer a range services post purchase of properties.

Our circumstances were a bit different. I am Australian and Mike is English, our ideal lifestyle is to spend time in both countries. Gladfish helped us to be aware of our needs and mapped out a plan that involved building a portfolio large enough for Mike to leave work. I am happy to say that we have achieved this. The best thing about working with Gladfish is that they keep everything very simple but at the same time does not deviate from the principles. Brett himself supports and educates you through the emotional and financial aspects of portfolio building. Through this certainty, we have been able to secure a portfolio of 9 properties.

Great experience all around with the team at Gladfish, in particular, Dan Varnaseri and James Cox. Patient and Professional despite my own ever-changing circumstances. I wouldn't hesitate in recommending.