You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Patient and Professional

Great experience all around with the team at Gladfish, in particular, Dan Varnaseri and James Cox. Patient and Professional despite my own ever-changing circumstances. I wouldn't hesitate in recommending.

A prompt experience and a delight to work with.

I have been liasing with Holly over a number of flats she manages within our estate, she has been extremely helpful, efficient at resolving issues quickly and arranging access within a matter of minutes to flats I required access to for a leak. A prompt experience and a delight to work with.

Hassle free

We have been working with Gladfish since 2009, we are very happy with their end to end services provided, from sourcing to property management. Hassle free. We met with the team before we made our first investment, they are very professional.

Always there when needed.

Olivia has been great, and did everything she could to help make things quicker and easier for me, always responded straight away to emails and calls so always there when needed.

Very positive experience

Very good advice and service and my first venture into off plan property has been a very positive experience

Diligent kept in touch throughout the whole process

Sandie was very responsive from the outset and helpfully suggested ways in which we could perhaps unblock the sink/ pipes ourselves. In the end, this wasn't possible, and so Sandie arranged for a contractor to unblock the pipes and diligently kept in touch throughout the whole process. Sandie was very clear and her tone was professional from the word go. We were very happy with the service.

Education made available

Thank you for all the education you have made available to me over the past 3 years. Reading your book now makes me appreciate this even more as you have been giving us exactly what you are now providing the public. I've been reading your material on the web, end to end, at least once a month. Reason? Because as I grow in the business, the meanings of what you say in your material changes, they grow, they become more relevant. More importantly, as I practice the principles and follow the rules, I definitely see the benefit.

Understands the market well

I recommend Gladfish to anyone interested in investing in property. Speak to Ritesh, he really understands the market well and will make the process easy for you! These guys are more focused on helping you hit your investment goals rather than just flogging you a property. 10/10.