Trustable

Buying property remotely can be with a huge risk, this you need people you can rely on and trust. Gladfish have been a one-stop shop for me. I have found them reliable, friendly and deliver what they say. Thank you for making this process so simple!

Very professional

I have used Ezytrac for the past 5 years and found everyone to be very professional and informative. Caroline Bevis has always done a fantastic job and I would absolutely recommend Ezytrac and all their staff to anyone!

Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

Effort beyond their role

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

Understanding of the property market is emence.

I was considering whether I should invest my limited savings in property and decided to call these guys and have a better understanding of the current market conditions and where it was heading. Spoke to Ryan who explained in detail as to why, where and how I should invest my funds. They made the process so easy. His understanding of the property market is immense. If you're thinking of getting in on the property market then I recommend speaking to Ryan at Gladfish first.

Wish I kick started working with them earlier

I started working with Gladfish in April-2016. I was allocated Ryan as the account manager. He is absolutely brilliant. I was looking for someone that I could trust to give me the correct advise and help me fast track into property investment. Ryan excelled at this. He was also very accommodating of my working hours, and we've had several calls after 8 pm. I have no regrets working with Gladfish. I only wish I kick-started working with them earlier.

Patient and Professional

Great experience all around with the team at Gladfish, in particular, Dan Varnaseri and James Cox. Patient and Professional despite my own ever-changing circumstances. I wouldn't hesitate in recommending.

Very good help and service

Very good help and service from James.

Listened and understood our goals

As an overseas investor, despite the distance, I am still looking for that human touch to the transactions. In Neelam and Sharon I got that and more. Neelam listened and understood my goals and helped and continues to help along the journey. I am glad with the Gladfish package, right from the online investor resources to how they interact with me. I am well set for a long-term relationship.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.