Off Plan Property Investment in London

The team clearly enjoy helping others

Gladfish have been very pleasant and professional throughout. I would never have taken the plunge if I had not met Ryan. He set my nerves at ease and showed me the ropes. The team clearly enjoy helping others. Thanks so much

Has always been quick and responsive

I have worked alongside Helen for almost two years now, she is a delight to work with. Helen has always been quick and responsive when it comes to communication and admin work. Not only does Helen have a welcoming friendly and personality, she works hard to help others. I look forward to continue working alongside Helen, keep it up!

You can always count on

You will be a star or an experienced property investor to have a straight run with the myriad of documents you have to go through and sign in respect of a typical transaction. However, you can always count on the ready assistance of the Team to guide you through the journey. Diligent, efficient, dogged and resilient. They are a wonderful bunch.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Make it all possible and effortless

I have been extremely impressed with Gladfish. My situation as a first time overseas investor (from South Africa) had its challenges and frustrations. It simply would not have been possible without Gladfish! Everyone I dealt with went the extra mile to make it all possible and effortless.

Keep everything simple

Our circumstances were a bit different. I am Australian and Mike is English, our ideal lifestyle is to spend time in both countries. Gladfish helped us to be aware of our needs and mapped out a plan that involved building a portfolio large enough for Mike to leave work. I am happy to say that we have achieved this. The best thing about working with Gladfish is that they keep everything very simple but at the same time does not deviate from the principles. Brett himself supports and educates you through the emotional and financial aspects of portfolio building. Through this certainty, we have been able to secure a portfolio of 9 properties.

Sends me updates on a regular basis even if I can't respond

Sharon is super helpful and goes out of her way to make things happen.
An example she has asked one of the Galliard staff to meet me this morning at 9 am on site outside of their normal days allocated to be there. I am always travelling and Sharon sends me updates on a regular basis even if I can't respond. Sharon has also put me in touch with a fab mortgage broker who is taking action. THANKS, SHARON!!

Communicates regularly

Sharon is a great person to work with. She communicates regularly and has kept me informed of the progress of my property exchange/completion. Ezytrac is good at this and also at providing regular monthly statements, invoicing, and reporting for billing purposes. Makes my job easier as a landlord.

Very responsive and helpful at all times

It has been a pleasure liaising with Holly in relation to a HIU issue affecting a property at Aberfeldy Village E14.

Holly was very responsive and helpful at all times throughout the process for both ourselves as Estate Management and, also with the tenant involved.

Far less stressful to be guided

Before we came into contact with Gladfish we already owned three properties in addition to our own home. We have learned that we were not working to any sort of plan but were hoping for the best and working through problems as they arose. Since working with Gladfish, we have now bought two buy-to-let properties with them. Importantly, we know where the money is coming from and where it is going to in advance. We find it far less stressful to be guided by the team that Brett has. My wife Fiona often remarks "if only we had found Gladfish sooner."