Always brings a positive attitude

Caroline has, as always, worked tirelessly to ensure that a recent property sale went through. She consistently nudges both parties, to make sure progress is being made and always brings a positive attitude. Im very grateful to you Caroline for working hard on my behalf to conclude this sale - thank you!

I was throughly impressed by their team

Got in touch with Gladfish Property just by chance, while i was considering investing in the UK as a non resident,. i was throughly impressed by their team in our initial meeting and decided to invest in two off plan properties which are now nearing completion nearly two years later. Excellent experience with them so far, as not only do they pre-empt all the needs of their clients but also offer a range services post purchase of properties.

London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Approachable, helpful and knowledgeable

I've worked with Ryan from Gladfish for a few years and he is very approachable, helpful and knowledgeable! I would definitely recommend Gladfish and Ryan to future property investors.

Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

Best service team

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with

Very responsive and helpful at all times

It has been a pleasure liaising with Holly in relation to a HIU issue affecting a property at Aberfeldy Village E14.

Holly was very responsive and helpful at all times throughout the process for both ourselves as Estate Management and, also with the tenant involved.