Professionalism

Many thanks to Caroline Bevis of Ezytrac who coordinated the progression of my 3rd buy to let property from my payment of the initial deposit through to completion. Caroline kept me up to date with regular progress reports, requested info from me when required, and responded in a timely professional manner to any requests initiated by me. A well earned 5 stars from me to you Caroline.

Protect and develop my investments

Gladfish have been responsible for successfully building my increasing property portfolio, without whom it would have been decidedly more challenging, stressful and I suspect significantly less profitable! Dedicated support and strategic advice from Ryan and his wider managed team have guided me through my entire journey from a baseline knowledge of property investment to being able to make informed long-term strategic decisions and restructuring to both protect and develop my investments. Whenever a conversation crops up about property investment I always recommend that the starting place should be a conversation with Ryan and Gladfish.

Scepticism gave way to complete satisfaction

Initial scepticism gave way to complete satisfaction. No hype, no pressure - just informed facts - presented clearly. Very professional company.

Communicates regularly

Sharon is a great person to work with. She communicates regularly and has kept me informed of the progress of my property exchange/completion. Ezytrac is good at this and also at providing regular monthly statements, invoicing, and reporting for billing purposes. Makes my job easier as a landlord.

Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Well researched, attractive property investment opportunities

Gladfish offer well researched, attractive property investment opportunities across the UK, finding great yielding investment property with strong capital growth. The team were knowledgeable, thoughtful whilst guiding me through the whole purchase process. Their investment blog is a great help and their expertise evident as they offer a lot of property investment education for free.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.