Make the correct decision

Very helpful and knowledgeable team, specially Ryan who patiently answered my numerous questions helping me make the correct decision.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Listened and understood our goals

As an overseas investor, despite the distance, I am still looking for that human touch to the transactions. In Neelam and Sharon I got that and more. Neelam listened and understood my goals and helped and continues to help along the journey. I am glad with the Gladfish package, right from the online investor resources to how they interact with me. I am well set for a long-term relationship.

Would recommend to potential investors from all backgrounds

I have been in contact with both James and Ryan, they have provided me with valuable advise on my area of interest and shown continuous support throughout the process. A helpful and resourceful company, would recommend to potential investors from all backgrounds.

Approachable, helpful and knowledgeable

I've worked with Ryan from Gladfish for a few years and he is very approachable, helpful and knowledgeable! I would definitely recommend Gladfish and Ryan to future property investors.

I can rely on

I have been working with Gladfish for years now, and I have to say, I have never looked back. I would recommend them to anyone, from first-time investors to seasoned investment professionals. I started off as a very nervous first-time buyer back in 2012, and over the last few years, their property consultant has helped me develop my confidence and knowledge in property investment by being a huge support. They are friendly, professional and approachable, but most importantly, passionate about what they do which is what I believe distinguishes Gladfish from other companies. Property Consultants always have time for their clients, on occasions, I have been known to call them up at 10 pm at night with questions about an upcoming property purchase! The whole of the Gladfish team seem client-focused, and they are also extremely well connected. From the day you become a client, all the hassles of property purchasing/investment get taken off your plate (if that’s what you want) and it just makes everything so much less stressful. I’m so glad to know I have a company I can rely on to buy my properties off for life.

Very satisfied with service

Ritesh and Caroline assisted me on my purchase of an apartment in London. Very personalised service and patient to guide me along as a foreign buyer who's not as familiar with the UK rules. Very prompt response and professional advice. Overall satisfied with the service rendered to purchase this property

They are amazing and knowledgeable

Truly inspirational. The team is available for chat and suggestions. The academy online is the place to go to have impartial news on property. They’ve also had a good deal all over the country to suit every specific circumstance. What I like the most of Gladfish strategy is the “set and forget” at the conditions it gets set right from the beginning. I would like to recommend Ryan as he is my main point of contact. They are amazing and knowledgeable.