I didn't feel pressured

Introduced to the team by Neelam, who was professional at the outset. I didn’t feel pressured. I was invited to their London office and got to meet the Associate Director Dan, who was fantastic in giving an overview of the property cycle ..... coming up with a clear strategy based on personal need and financial circumstances. Their upfront sourcing fee does seem expensive but it’s easily offset by the discounts and expertise they bring to the table. I found Gladfish as a professional outfit and worth my long trip from North to London and now find myself as a keenly interested property investor.

Far less stressful to be guided

Before we came into contact with Gladfish we already owned three properties in addition to our own home. We have learned that we were not working to any sort of plan but were hoping for the best and working through problems as they arose. Since working with Gladfish, we have now bought two buy-to-let properties with them. Importantly, we know where the money is coming from and where it is going to in advance. We find it far less stressful to be guided by the team that Brett has. My wife Fiona often remarks "if only we had found Gladfish sooner."

Approachable, helpful and knowledgeable

I've worked with Ryan from Gladfish for a few years and he is very approachable, helpful and knowledgeable! I would definitely recommend Gladfish and Ryan to future property investors.

Responsible company

I have used Gladfish for over 3 years and bought 2 properties with them. They are always supportive particularly Manny and Ritesh from start to finish -e.g. cash flow analysis, property selections, purchasing, progression, financing, completion and then property management with Ezytrac. They are always helpful offering best advice possible in all aspects of property management and replying to my enquiries promptly. Gladfish is an efficient, responsive and responsible company and l would strongly recommend using their services including Ezytrac!

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Always there when needed.

Olivia has been great, and did everything she could to help make things quicker and easier for me, always responded straight away to emails and calls so always there when needed.

Very good help and service

Very good help and service from James.

Very polite and helpful and easy to communicate with.

We have received a great service , and updates when promised....excellent thanks.
Very polite and helpful and easy to communicate with.