I chose them as my trusted advisors

I've made some investments through Gladfish and I'm truly Glad (pun intended!) that I chose them as my trusted advisors! Both Ritesh and Manny have been extremely efficient, ever available, and no request is ever too much! Over time I've built a personal relationship with Manny and I've no hesitation on relying on his advise and judgement in this industry - always very engaging with honest, timely advice with no BS! :) I'll be counting on Gladfish in the long term...

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Effort beyond their role

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

Take all the hassle out of property investing

A great company to use to take all the hassle out of property investing. All the staff are very friendly, helpful and most importantly well educated within all types of property investing. My personal experience with Ryan who is extremely knowledgeable, approachable and take all the pressure out of what can be a potentially stressful process, even when that process may fall within their own holiday!

Quick to answer any queries

Brilliant communication skills, fast-paced environment and quick to answer any queries I may have had. Thank you for your help.

You can always count on

A neophyte in the property business like me would be confounded by the maze of documents and processes involved in a typical transaction. However, you can always count on the resilience and competence of the Gladfish Team, especially the duo of Caroline and Neelam, to sort you out. Diligent, efficient, dogged and reliable. They are a wonderful bunch.

Best service team

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with

Very responsive and helpful at all times

It has been a pleasure liaising with Holly in relation to a HIU issue affecting a property at Aberfeldy Village E14.

Holly was very responsive and helpful at all times throughout the process for both ourselves as Estate Management and, also with the tenant involved.