You can always count on

You will be a star or an experienced property investor to have a straight run with the myriad of documents you have to go through and sign in respect of a typical transaction. However, you can always count on the ready assistance of the Team to guide you through the journey. Diligent, efficient, dogged and resilient. They are a wonderful bunch.

Efficient, competent and friendly team

The Gladfish team have got to be the most efficient, competent and friendly team I have ever had the pleasure to do business with. My property consultant phones me on a regular basis to keep me current with any ongoing developments within the property market and any good property deals that maybe of interest. It is a level of service other companies must only dream of being able to deliver to their clients.

Very good help and service

Very good help and service from James.

Diligent kept in touch throughout the whole process

Sandie was very responsive from the outset and helpfully suggested ways in which we could perhaps unblock the sink/ pipes ourselves. In the end, this wasn't possible, and so Sandie arranged for a contractor to unblock the pipes and diligently kept in touch throughout the whole process. Sandie was very clear and her tone was professional from the word go. We were very happy with the service.

Made our retirement a decent one

There is no doubt we have entered into this whole enterprise because of Gladfish. Gladfish is always happy to impart their expertise to help us provide a better future and make our retirement a decent one. A big thank you for the dream of a better future for my family.

Would recommend to potential investors from all backgrounds

I have been in contact with both James and Ryan, they have provided me with valuable advise on my area of interest and shown continuous support throughout the process. A helpful and resourceful company, would recommend to potential investors from all backgrounds.

I didn't feel pressured

Introduced to the team by Neelam, who was professional at the outset. I didn’t feel pressured. I was invited to their London office and got to meet the Associate Director Dan, who was fantastic in giving an overview of the property cycle ..... coming up with a clear strategy based on personal need and financial circumstances. Their upfront sourcing fee does seem expensive but it’s easily offset by the discounts and expertise they bring to the table. I found Gladfish as a professional outfit and worth my long trip from North to London and now find myself as a keenly interested property investor.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.