Very good help and service

Very good help and service from James.

Very polite and helpful and easy to communicate with.

We have received a great service , and updates when promised....excellent thanks.
Very polite and helpful and easy to communicate with.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Really helped us

Gladfish has really helped us in establishing our foundation in the property market. The people we have been in contact with have been very understanding and professional. What we love about the team is that they really work from their hearts.

Really happy with the service.

My intercom was not working and Holly worked tirelessly to get the relevant people/company to get it fixed. There was a very VERY long email trail us being passed from one person to another but eventually, Holly ensured the correct people for the job were finally contacted and set up the appointment immediately. Really really happy with the service.

Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

You feel confident

I discovered Gladfish after watching some of Brett's investment videos on youtube and so far it has been a pleasure to work with Dan and James on getting started building up a portfolio. The service, knowledge and care they provide are second to none and they make you feel confident with all aspects of searching for investment and the purchase. I decided to go for property number two through them almost immediately after the first as it all went so smoothly the first time.

Education made available

Thank you for all the education you have made available to me over the past 3 years. Reading your book now makes me appreciate this even more as you have been giving us exactly what you are now providing the public. I've been reading your material on the web, end to end, at least once a month. Reason? Because as I grow in the business, the meanings of what you say in your material changes, they grow, they become more relevant. More importantly, as I practice the principles and follow the rules, I definitely see the benefit.