I didn't feel pressured

Introduced to the team by Neelam, who was professional at the outset. I didn’t feel pressured. I was invited to their London office and got to meet the Associate Director Dan, who was fantastic in giving an overview of the property cycle ..... coming up with a clear strategy based on personal need and financial circumstances. Their upfront sourcing fee does seem expensive but it’s easily offset by the discounts and expertise they bring to the table. I found Gladfish as a professional outfit and worth my long trip from North to London and now find myself as a keenly interested property investor.

Helpful good service

I would like to say Sarah has been very helpful in helping me to get my deposit back from the landlord. She has been good at replying to emails.

Advise is given as and when needed

The product and service that are offered are clear. The processes are too slick to believe sometimes. Advice is given as and when needed to ensure you are comfortable with the developments as they happen. My property consultant knew my needs even before I did!

Efficient, competent and friendly team

The Gladfish team have got to be the most efficient, competent and friendly team I have ever had the pleasure to do business with. My property consultant phones me on a regular basis to keep me current with any ongoing developments within the property market and any good property deals that maybe of interest. It is a level of service other companies must only dream of being able to deliver to their clients.

Effort beyond their role

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Very professional

I have used Ezytrac for the past 5 years and found everyone to be very professional and informative. Caroline Bevis has always done a fantastic job and I would absolutely recommend Ezytrac and all their staff to anyone!

Great interface with developers

As landlords who work abroad, Caroline has been invaluable in keeping up communication with developers on our behalf. Our purchase went smoothly due to her hard work.

Wonderful experience

Wonderful experience and advice provided by Manny and Dan - would love to recommend Gladfish and continue to deal with them for my future investment needs.

Patient and Professional

Great experience all around with the team at Gladfish, in particular, Dan Varnaseri and James Cox. Patient and Professional despite my own ever-changing circumstances. I wouldn't hesitate in recommending.