London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Had nothing to worry about myself as they take care of everything

I have had Ezytrac manage my property in London for 2 1/2 years and they have been great - I have had nothing to worry about myself as they take care of everything. I have just completed on another property and they have been very good at making sure the property is snagged, finished properly and finding a suitable tenant. I would highly recommend this company and all the staff I have had communications from - they are all very professional, helpful and diligent.

Professional, friendly, effective

I have been using Ezytrac since they started.... Oh, nearly 9 years ago. They have helped me manage a number of buy-to-let properties throughout the UK. They were always professional, responsive, and readily helpful. Moreover, in the last year or two, they have shed some, er... dead wood, and worked to improve their already excellent standards. In the last year I have sold 2 of the properties they managed (which means a loss in income to them) but they were still helpful, and supportive of my needs.

Ezytrac worked tirelessly with all parties

We have recently completed the purchase of an off-plan apartment in London. This has been a long process and Caroline from Ezytrac Property Management has worked tirelessly with all parties throughout this time. This has been a long and sometimes stressful process, but Caroline has been there behind the scenes every step of the way.

Responsive, polite and helpful.

Olivia is my single point of contact and provides the continuity of service I seek. She is always responsive and helpful whenever I contact Ezytrac and is able to work across the organisation, joining up the different departments for me.

If ever I get my eye lashes done I'll come knocking!

Sends me updates on a regular basis even if I can't respond

Sharon is super helpful and goes out of her way to make things happen.
An example she has asked one of the Galliard staff to meet me this morning at 9 am on site outside of their normal days allocated to be there. I am always travelling and Sharon sends me updates on a regular basis even if I can't respond. Sharon has also put me in touch with a fab mortgage broker who is taking action. THANKS, SHARON!!

Prompt, Helpful and Efficient.

I am overseas and Philippa manages a couple of properties on behalf of myself. Always prompt in her responses, constructive feedback and efficient in terms of finding solutions. Would definitely recommend her to work with!

I had an urgent and extremely time sensitive request for which I needed help from Melanie, over a long weekend. Despite being a holiday, she worked from home and delivered the information to me, which was critical in meeting an important tax deadline.

Outstanding service

Caroline is outstanding with the provisional way she deals with clients, Caroline kept me up-to-date with the sale of my property. A real credit to Ezytrac and a great lady to speak to on the phone.