Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Service with a Smile.

I have worked with Gladfish for a number of years, and she has always been very professional and helpful but more than that always friendly and a pleasure to deal with.

Very professional

I have used Ezytrac for the past 5 years and found everyone to be very professional and informative. Caroline Bevis has always done a fantastic job and I would absolutely recommend Ezytrac and all their staff to anyone!

Effort beyond their role

I found my dealings with Gladfish, very professional. They were always there to answer all my questions and their property consultants are fantastic. They always made a great effort beyond their role.

Great service!

I have had a great experience with Ezytac. Everything was done promptly and professionally. I have been dealt with by Sophie who has been so helpful and friendly throughout and cannot do enough to help me, she even arranged for my flat to be cleaned as a gesture for a lack of communication on someone else's behalf! Great service!

Helped through some hiccups

The team are extremely professional and gave us sound advice on the property investments we have purchased. They've been very patient with our numerous questions concerning the purchase and have helped enormously through some hiccups.

Property Management

We have been working with Ezytrac for several years, the property management team is efficient and quick to authorise works on behalf of landlords and tenants.

They are amazing and knowledgeable

Truly inspirational. The team is available for chat and suggestions. The academy online is the place to go to have impartial news on property. They’ve also had a good deal all over the country to suit every specific circumstance. What I like the most of Gladfish strategy is the “set and forget” at the conditions it gets set right from the beginning. I would like to recommend Ryan as he is my main point of contact. They are amazing and knowledgeable.

London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Make the correct decision

Very helpful and knowledgeable team, specially Ryan who patiently answered my numerous questions helping me make the correct decision.