Property Management

We have been working with Ezytrac for several years, the property management team is efficient and quick to authorise works on behalf of landlords and tenants.

Helped through some hiccups

The team are extremely professional and gave us sound advice on the property investments we have purchased. They've been very patient with our numerous questions concerning the purchase and have helped enormously through some hiccups.

Made our retirement a decent one

There is no doubt we have entered into this whole enterprise because of Gladfish. Gladfish is always happy to impart their expertise to help us provide a better future and make our retirement a decent one. A big thank you for the dream of a better future for my family.

I chose them as my trusted advisors

I've made some investments through Gladfish and I'm truly Glad (pun intended!) that I chose them as my trusted advisors! Both Ritesh and Manny have been extremely efficient, ever available, and no request is ever too much! Over time I've built a personal relationship with Manny and I've no hesitation on relying on his advise and judgement in this industry - always very engaging with honest, timely advice with no BS! :) I'll be counting on Gladfish in the long term...

Available to advise

I have mainly dealt with Ryan over the past few years and he has been fantastic in helping me build a portfolio. Lovely to have someone so professional and available to advise on these matters, when you are so short on free time.

Never had to wait long to have our issues sorted

Sandie is always happy to help you. As soon as you tell her your issues she's straight on the ball we have never had to wait long to have our issues sorted. Thanks, Sandie .

Very responsive and helpful at all times

It has been a pleasure liaising with Holly in relation to a HIU issue affecting a property at Aberfeldy Village E14.

Holly was very responsive and helpful at all times throughout the process for both ourselves as Estate Management and, also with the tenant involved.

Beyond our expectation

The information we received regarding our queries to invest in the UK, was outstanding and went beyond our expectation. The time spent over the phone to understand out requirements was more than enough for us to understand the nature of the investment. All emails were informative and the attachments were great. At any time during the process, Neelam was available to answer our queries until we were fully satisfied with the answers. This what we call an outstanding service.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Always brings a positive attitude

Caroline has, as always, worked tirelessly to ensure that a recent property sale went through. She consistently nudges both parties, to make sure progress is being made and always brings a positive attitude. Im very grateful to you Caroline for working hard on my behalf to conclude this sale - thank you!