Excellent Service

Had email exchange with Helen today. I found Helen very professional and polite - quick response time to my emails! Thank you very much Helen :)

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Great service!

I have had a great experience with Ezytac. Everything was done promptly and professionally. I have been dealt with by Sophie who has been so helpful and friendly throughout and cannot do enough to help me, she even arranged for my flat to be cleaned as a gesture for a lack of communication on someone else's behalf! Great service!

The team clearly enjoy helping others

Gladfish have been very pleasant and professional throughout. I would never have taken the plunge if I had not met Ryan. He set my nerves at ease and showed me the ropes. The team clearly enjoy helping others. Thanks so much

All doubts about the sanity of investing in property went away.

Gladfish has delivered everything they said they would, both painlessly and at predicted costs. I found myself getting extremely excited at the prospect of investing in property, especially because we have this idea for years but never quite dared to take the plunge. All doubts about the sanity of investing in property went away.

Take all the hassle out of property investing

A great company to use to take all the hassle out of property investing. All the staff are very friendly, helpful and most importantly well educated within all types of property investing. My personal experience with Ryan who is extremely knowledgeable, approachable and take all the pressure out of what can be a potentially stressful process, even when that process may fall within their own holiday!

Great service

Great service, with the Gladfish team going out of their way to answer your questions and guide you through process!

Scepticism gave way to complete satisfaction

Initial scepticism gave way to complete satisfaction. No hype, no pressure - just informed facts - presented clearly. Very professional company.

Far less stressful to be guided

Before we came into contact with Gladfish we already owned three properties in addition to our own home. We have learned that we were not working to any sort of plan but were hoping for the best and working through problems as they arose. Since working with Gladfish, we have now bought two buy-to-let properties with them. Importantly, we know where the money is coming from and where it is going to in advance. We find it far less stressful to be guided by the team that Brett has. My wife Fiona often remarks "if only we had found Gladfish sooner."

Best service team

One of the best service team I have ever come across. They understood what the client needs in order to make decisions. Clear and concise communication drawing out the key points. Very knowledgeable and competent team to work with