Professionalism

Many thanks to Caroline Bevis of Ezytrac who coordinated the progression of my 3rd buy to let property from my payment of the initial deposit through to completion. Caroline kept me up to date with regular progress reports, requested info from me when required, and responded in a timely professional manner to any requests initiated by me. A well earned 5 stars from me to you Caroline.

Scepticism gave way to complete satisfaction

Initial scepticism gave way to complete satisfaction. No hype, no pressure - just informed facts - presented clearly. Very professional company.

I have thoroughly enjoyed the process of starting to build a property portfolio

I’ve thoroughly enjoyed the process of starting to build a property portfolio with Gladfish. James and Ryan have made the process a fun and stress free one and I’m enjoying learning about the industry further as I go. Their advice in other areas, not just ones relative to our investment projects, is very much appreciated and I’m confident in partaking in future projects with them. The email content is very useful and I would highly recommend the company.

Very good help and service

Very good help and service from James.

Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

London property info from the trusted expert

The buying process was handled professionally and effectively by the Gladfish team. Info provided was relevant and useful with no surprise element. As an overseas investor, I have the benefit of knowing about local London property info from the trusted expert.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Successful in property development

We didn't like the idea of paying large up-front fees, nor of developing a portfolio so quickly, or indeed of paying £2000 for attending seminars on how to build up a successful portfolio. We came across Gladfish on the internet. There was something refreshingly different about Brett's philosophy. Instead of "the big sell", he was interested in developing the investor's knowledge of how to become successful in property development. Gladfish enables clients to develop their portfolio gradually and more importantly "cash flowed" to reduce possible problems at a later stage. Brett and the team have assisted us to develop a £1.4 million portfolio both here and in Spain and have assisted with any snags as they invariably crop up.