Keep everything simple

Our circumstances were a bit different. I am Australian and Mike is English, our ideal lifestyle is to spend time in both countries. Gladfish helped us to be aware of our needs and mapped out a plan that involved building a portfolio large enough for Mike to leave work. I am happy to say that we have achieved this. The best thing about working with Gladfish is that they keep everything very simple but at the same time does not deviate from the principles. Brett himself supports and educates you through the emotional and financial aspects of portfolio building. Through this certainty, we have been able to secure a portfolio of 9 properties.

Smooth process

Thank you Caroline for assisting me to complete my Manchester property smoothly in Aug 2020 with great follow up and follow through to ensure completion on time. Caroline even assisted me despite her holiday. Keep up the great work.

Thank you Philippa for looking after my portfolio during COVID 19. There were so many things that happened and Phillippa handled everything smoothly.

You guys are a great partner in my property investment journey.

Take all the hassle out of property investing

A great company to use to take all the hassle out of property investing. All the staff are very friendly, helpful and most importantly well educated within all types of property investing. My personal experience with Ryan who is extremely knowledgeable, approachable and take all the pressure out of what can be a potentially stressful process, even when that process may fall within their own holiday!

Everything was made very clear from the start

What I liked about the Gladfish experience is that everything was made very clear from the start. The whole journey was mapped out. Everything was exactly 'what it said on the tin'. There were no unexpected surprises.

Smooth and seamless process

This was my first experience buying an off-plan property and that too as an ex-pat. The whole process seemed very daunting and confusing however I must acknowledge that the Ezytrac team and in particular Caroline Bevis made it as simple as possible. Caroline was absolutely professional in the way she handled the whole process from initial deposit through to completion. She kept me fully updated and remained very responsive to each and every query that I had. I have no hesitation in recommending Caroline and the Ezytrac team to anyone looking to purchase a property in the UK and will surely be using them for my future purchases.

Never had to wait long to have our issues sorted

Sandie is always happy to help you. As soon as you tell her your issues she's straight on the ball we have never had to wait long to have our issues sorted. Thanks, Sandie .

They are amazing and knowledgeable

Truly inspirational. The team is available for chat and suggestions. The academy online is the place to go to have impartial news on property. They’ve also had a good deal all over the country to suit every specific circumstance. What I like the most of Gladfish strategy is the “set and forget” at the conditions it gets set right from the beginning. I would like to recommend Ryan as he is my main point of contact. They are amazing and knowledgeable.

Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.