Everything was dealt with utmost efficiency and professionalism.

When I moved to Baroque Gardens in August 2016, I expected to be in for a rough ride.
The agent responsible for the initial part of the rental process was Crest Residential and they took a long time to sort each step from the offer to the signature of the agreement, making for a very stressful move.
As soon as Ezytrac took over, though, everything was dealt with utmost efficiency and professionalism.
During the first part of my tenancy, property coordinator Machaela was my first point of contact at EzyTrac, who handled my initial questions always answering to my e-mails promptly and politely.
I stayed almost two years in that property and during that time I never had any problem with EzyTrac whatsoever.
When I decided to move on, lettings coordinator Sarah took me through all the steps of ending the tenancy, making for a smooth and easy transition.

During my last month at the property, when the property was put back of the market, a reasonable number of viewings were scheduled at sensible times. The agents showing the property were friendly and quick causing almost no inconvenience.

The inventory check-out was fair and the rent deposit was returned on time with reasonable pre-agreed deductions.
Overall, working with EzyTrac was a very positive experience and I reassure that moving to a property managed by them will result in a straight forward and peaceful tenancy.

Outstanding Support

Once again, Caroline provided outstanding support during the purchase of a property. She was in frequent contact with the seller, solicitor and myself, ensuring that the purchase was progressing as quickly as possible. She is attentive, patient and conscientious - without doubt, she eased the entire process for me. Worthy of the highest rating.

Available to advise

I have mainly dealt with Ryan over the past few years and he has been fantastic in helping me build a portfolio. Lovely to have someone so professional and available to advise on these matters, when you are so short on free time.

Best options to invest in property

Gladfish team explained the best options for me to invest in property, helped me to set up my property investment strategy plan. They do everything for me and I don't need to give up my full-time job. With Gladfish, my properties are now generating very healthy rent income. The capital gain on two of my properties is more than 20%. I am very glad that I have chosen Gladfish as my property investment agent.

Protect and develop my investments

Gladfish have been responsible for successfully building my increasing property portfolio, without whom it would have been decidedly more challenging, stressful and I suspect significantly less profitable! Dedicated support and strategic advice from Ryan and his wider managed team have guided me through my entire journey from a baseline knowledge of property investment to being able to make informed long-term strategic decisions and restructuring to both protect and develop my investments. Whenever a conversation crops up about property investment I always recommend that the starting place should be a conversation with Ryan and Gladfish.

A prompt experience and a delight to work with.

I have been liasing with Holly over a number of flats she manages within our estate, she has been extremely helpful, efficient at resolving issues quickly and arranging access within a matter of minutes to flats I required access to for a leak. A prompt experience and a delight to work with.

Gladfish are an absolute pleasure to work with

Gladfish are an absolute pleasure to work with on all fronts. Professional and rapid with their approach. I highly recommend them!

I chose them as my trusted advisors

I've made some investments through Gladfish and I'm truly Glad (pun intended!) that I chose them as my trusted advisors! Both Ritesh and Manny have been extremely efficient, ever available, and no request is ever too much! Over time I've built a personal relationship with Manny and I've no hesitation on relying on his advise and judgement in this industry - always very engaging with honest, timely advice with no BS! :) I'll be counting on Gladfish in the long term...