Consistently delivered great, professional, and efficient service

Olivia has consistently delivered great, professional, and efficient service. Most recently on a pest control issue, she not only made all necessary arrangements, but also brought to my attention another matter which she again dealt with professionally and efficiently meaning I had to spend very little time on it myself. Thank you once again Olivia!

Helped through some hiccups

The team are extremely professional and gave us sound advice on the property investments we have purchased. They've been very patient with our numerous questions concerning the purchase and have helped enormously through some hiccups.

Very prompt in responding to inquiries

Rachel is my point of contact on the accounts team at Ezytrac. She is always very prompt in responding to inquiries, communicates clearly and on various occasions she has gone above and beyond in order to assist me. She is a big help in putting accounts info together for me in the way that I need and as such helps to take some of the stress out of running my property business.

Has been faultless

I am buying 3 proprties off plan via Gladfish. The Gladfish team handed me over to Caroline before exchange. She has been faultless. No room for improvement. Keep up the good work Caroline. Don't let all this praise get to your head (joke).

Quick and efficient service

Tenants sourced and found almost immediately. Quick and efficient service. Sound advice. Highly recommend. Will continue to use Ezytrac to manage asset.

Great service.

Rachel provides an excellent service for the accounts team at Ezytrac. She is very helpful and responds promptly to all my inquiries. Rachel communicates clearly and enables us to understand and manage the accounts smoothly. Thanks Rachel. We appreciate your help.

I didn't feel pressured

Introduced to the team by Neelam, who was professional at the outset. I didn’t feel pressured. I was invited to their London office and got to meet the Associate Director Dan, who was fantastic in giving an overview of the property cycle ..... coming up with a clear strategy based on personal need and financial circumstances. Their upfront sourcing fee does seem expensive but it’s easily offset by the discounts and expertise they bring to the table. I found Gladfish as a professional outfit and worth my long trip from North to London and now find myself as a keenly interested property investor.

Extremely reliable and forward-thinking

It has been a pleasure to have Helen manage a couple of our properties. She is extremely reliable and forward-thinking, meticulous, an excellent communicator and very prompt in replying/acknowledging/actioning her emails. When I needed to discuss an issue over the phone with Helen, she was friendly, approachable, understanding and methodical in her work.

I wish I have Helen managing all our properties!